Verification Requirements
Exness requires identity, address, and contact verification. Submit documents to meet global and Nigerian KYC standards.
Nigerian KYC Standards
Exness follows global KYC rules, requiring Nigerians to submit a valid ID (e.g., passport, driver’s license) and proof of address (e.g., utility bill). These ensure compliance with anti-money laundering laws and protect your funds. Upload clear documents to avoid delays. Check requirements in your Exness Personal Area.
Verification Process
Exness’s verification process involves submitting personal details, ID, address proof, and contact information via your Personal Area. Complete all steps within 30 days to enable trading and withdrawals. Use accurate details matching your documents. Contact support if you face issues.
Personal Information Verification
Enter your full name, date of birth, and nationality in your Exness Personal Area. These must match your ID documents. Steps to verify:
- Log into your Personal Area.
- Fill in personal details under “Profile.”
- Submit and wait for approval.
Ensure details are correct to avoid rejection. Double-check spelling. Save changes securely. Contact support for errors.
ID Verification (Nigerian Documents)
Submit a valid Nigerian ID like a passport, driver’s license, or voter’s card. The ID must be clear and unexpired. Steps to verify:
- Go to the verification section in your Personal Area.
- Upload a photo or scan of your ID.
- Submit for review (takes 24–48 hours).

Use high-quality images to prevent rejection. Ensure the ID is valid. Save digital copies for quick uploads. Check status in your Personal Area.
Address Verification
Provide a utility bill or bank statement (not older than 6 months) showing your name and address. It must match your registered details. Steps to verify:
- Access the verification section in your Personal Area.
- Upload a clear photo of your address proof.
- Submit and await approval.
Ensure documents are recent and legible. Use digital scans for clarity. Check supported documents on Exness’s website. Contact support if rejected.
Contact Verification
Verify your Nigerian phone number (+234) and email for account security. You’ll receive a code via SMS and a link via email. Steps to verify:
- Enter your phone number and email in your Personal Area.
- Click the verification link in your email.
- Input the SMS code sent to your phone.
Complete this quickly to secure your account. Use active contact details. Check spam for email codes. Contact support if codes don’t arrive.
Document Submission

Upload ID and address proof in your Exness Personal Area. Ensure documents meet quality standards to avoid delays.
Document Quality Standards
Documents must be clear, in color, and show all details (e.g., full name, ID number, address). Scans or photos should be high-resolution, with no blurs or cropped edges. Exness accepts formats like JPG or PDF. Use a scanner or good camera for best results. Check file size limits in your Personal Area.
Common Rejection Reasons
Documents are rejected for blurriness, expired IDs, or mismatched details. Incomplete or outdated address proofs (over 6 months) also cause issues. Ensure your ID and address proof match your registered details. Resubmit clear documents if rejected. Contact support via live chat for guidance.
Account Security
Exness uses two-factor authentication (2FA), strong passwords, and email verification to protect Nigerian accounts. Enable 2FA for extra safety. Steps to secure your account:
- Set a strong password (8–15 characters, mix letters/numbers).
- Enable 2FA in your Personal Area.
- Verify your email and phone.
Never share your login details. Update passwords regularly. Use a secure device for trading.
Verification Troubleshooting
If verification fails or your account is disabled, check document quality or contact Exness support. Common issues include incorrect details or expired IDs.
Account Disabled Resolution
A disabled account often results from incomplete verification or suspicious activity. Log into your Personal Area, check for verification prompts, and resubmit documents if needed. Contact support via live chat or email ([email protected]) with your account details. Provide accurate information to resolve issues quickly. Avoid multiple accounts to prevent bans.
Document Updates
Update expired or rejected documents in your Personal Area. Use valid IDs and recent address proofs. Steps to update:
- Log into your Personal Area.
- Go to the verification section.
- Upload new documents.
- Submit and track approval.
Ensure documents are clear and current. Check status regularly. Contact support if updates are delayed.
Recovery Options
If you can’t access your account, use Exness’s recovery tools or contact support. Reset your password via the “Forgot Password” link in your Personal Area. Provide your registered email or phone for verification. Contact support if locked out. Use live chat for faster resolution.
Payment Method Verification
Exness requires verifying payment methods like bank accounts or cards for secure deposits and withdrawals. This prevents fraud and ensures funds go to your account. Complete this after KYC verification.
Nigerian Bank Verification
Verify your Nigerian bank account or card by submitting proof of ownership. Use a bank statement or card photo showing your name. Steps to verify:
- Log into your Personal Area and select “Deposit.”
- Choose your bank or card and click “Verify.”
- Upload a bank statement or card photo (hide sensitive digits).
- Submit for approval (takes 24–48 hours).
Use accounts in your name to avoid rejection. Ensure clear images. Check supported banks on Exness’s website. Contact support for issues.
Frequently Asked Questions

How long does Exness verification take for Nigerians?
Verification usually takes 24–48 hours if documents are clear.
What Nigerian IDs are accepted by Exness?
Passport, driver’s license, or voter’s card are accepted.
Why was my Exness document rejected?
Rejections occur due to blurry images, expired IDs, or mismatched details.
Can I trade without verifying my Exness account?
No, verification is required for trading and withdrawals.
How do I verify my Nigerian bank account?
Upload a bank statement or card photo in your Personal Area.
What if I don’t receive Exness verification codes?
Check spam folders or contact support via live chat.
Is Exness verification safe for Nigerians?
Yes, Exness uses secure systems and complies with global KYC rules.